How Patchworks powered Lounge Underwear’s file breaking Black Friday

Patchworks consumerhas made monumental strides because it was based in 2015. Ranging from the precise lounge of couple and co-founders Dan and Mel, it wasn’t lengthy till they hit an preliminary scale ceiling and needed to transfer into an workplace house and open their first warehouse.

Now, simply six years later, Lounge Underwear averages round 1000 orders a minute throughout peak gross sales intervals like Black Friday and Cyber Monday (BFCM).

That’s 25 orders per second, and a 232% improve in gross sales throughout BFCM in comparison with the earlier yr.

Patchworks has labored with Lounge Underwear all through their journey, integrating their Shopify Plus ecommerce platform with their core enterprise processes.

By offering dependable integrations, we’ve been in a position to make sure their operation doesn’t buckle underneath the strain of their exponential progress.

However it’s not simply our integrations. We initially constructed our productor Lounge Underwear, which offered scalability and suppleness to their inventory management.

What’s Stockr?

Stockr connects all your Shopify shops which share  the identical pool of inventory, so your clients and fulfilment system are at all times clear about when an merchandise has bought out. As a substitute of allocating merchandise to particular shops, shoppers utilizing Stockr have a unified inventory pool which reacts to every time a person merchandise is bought whatever the retailer.

Lounge Underwear drastically benefited from this technique. Beforehand, they used an advanced system of ‘bundled’ merchandise which made for complicated inventory distribution.

That resulted in a number of bugs, and an unsustainable quantity of API calls to Shopify.

Stockr fastened that drawback by linking every particular person merchandise by way of the back-end, which means inventory ranges are robotically up to date appropriately no matter if a bundle is bought or the person merchandise.

Meaning no extra overselling, and no extra pointless refunds. In flip, the crew’s time and sources had been freed as much as deal with different areas.

That was particularly impactful throughout BFCM, when customer support representatives had been already pushed to their restrict even with out the pressure of additional refunds needing to be processed.

Jack Humphreys, COO of Lounge Underwear, stated: “Stockr has made scaling our enterprise a lot simpler. Patchworks have developed a must have product for any fast-growing ecommerce firm.”

In case you’re searching for a diligent integrations accomplice, or want a brand new resolution on your inventory management, Patchworks has years of expertise serving to a variety of shoppers and companions throughout the ecommerce trade.

To search out out extra about how we may also help you,  and chat to one in every of our devoted crew members. As a result of connections matter.

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